Towing Management of Ohio
Customizable Services
Government Agency Solutions
- Transparent processes & protocols
- 24/7/365 towing dispatch call centers
- Towing equipment inspections
- Citizen complaint processing
- Towing contractor compliance management
Towing Management Solutions
- Consultation services for developing printed training material
- Technology implementation
- Operation optimization
- Product testing
- Contract negotiation
Technology Consultation
- Direct-to-driver communication
- Efficiency & efficacy analytics
- Customer reporting
- Real-time call tracking
- Driver training
Effectiveness, Preparedness, & Transparency
Our goal is to prepare all users to be effective in providing easily understood and transparent processes. We understand that each customer has specific integration requests and needs. Our goal is to provide the best solution the first time.
James Whittredge, Consultant
Founder of Towing Management of Ohio.
Experience:
- Eight years managing towing operations, consisting of light, medium, & heavy duty classes
- Implementation of automated dispatching system consisting of eight towing companies
- Development of operation systems for towing companies
- Management of call volumes exceeding 50,000/year
james.whittredge@
towingmanagementohio.com
Training and Education
- Bachelor's Degree in Business Marketing from Capital University, 2011
- Trained light & medium duty towing trough T.R.A.O. (Towing and Recovery Association of Ohio)
- Cleveland State education on alternative fuel & hybrid technology
- Hazardous Material Technician (concentration in drilling & pumping fuel tankers) by CFD Captain William Brobst
- Trained overhead lifting & rigging in accordance to OSHA 1910.184, OSHA 1926.251, ASME B30.9, AMSE 30.26, AMSE B30.10
- Light & medium duty towing training by Thomas Luciano of Miller Industries
- Heavy duty towing and Rotator Recovery training by Thomas Luciano & John Hawkins of Miller Industries